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Over the previous couple decades, Komatsu has developed to become a international giant thanks to their stability and competence within the diverse fields of logistics, excavating, construction and mining. Using innovative models and technological superiority, they remain at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using modern design methods and superior production functionality, Komatsu has distinguished itself through the engineering of dependable and robust forklifts that clients from around the globe have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the increasing need for its goods in the North American market. To better costs and efficiencies, a contemporary facility was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their customers worldwide while remaining a primary producer and dealer of modern lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American consumers.
After a lot of years of establishing and maintaining quality consumer service relationships with clients, Komatsu Forklift recognizes that satisfying the needs of the customer is vital. Komatsu starts all original initiatives and product developments with the customer's input. By welcoming participation and criticism, they are able to establish customer wishes and expectations then develop progressive designs and then build to exceed Komatsu Engineering Principles. Assuring customers that quality is premeditated from the start and maintained through the production, service and product sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized experts in designing forklifts, construction equipment and heavy duty equipment. Their design ingenuity and expertise assures that every new piece of equipment will hold up in the toughest environments and have the ability to withstand the roughest applications. Adherence to precise engineering principles enables Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict internal quality standards all factor in to top-quality lift truck products. Komatsu Engineering Standards transform the modern and progressive technology used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service plant. This contemporary plant starts the manufacturing process with unrefined steel which is then welded, designed and prepared. Once assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the duration of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as worthy as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated seller networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating training, or aftermarket support, their diverse network of experienced and capable experts are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM parts on-hand to provide the necessary service needed to keep customers’ operations running smoothly. Computerized, real-time access with next day delivery from their highly automated supply hub is an alternative option. The internet based K-Link system assists sellers with online parts management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class clients depend on Komatsu forklifts in their every day operations. So Komatsu focuses their attention on their national account clients permitting them to profit from an original relationship that lets them adapt their relationship in order to boost customer output and profits. Komatsu nationwide account consumers have access to on-line parts and operations support system and a inclusive fleet management program, offering the ability for Komatsu to be their total solution for any lift truck issues.
The dependable and resourceful personnel at Komatsu Forklift U.S.A., Inc., are focused on providing their clients an exceptional experience no matter if it is through sales, training, maintenance, or aftermarket support. They want to ensure the level of customer service provided will help their customers meet or exceed their objectives and develop a lucrative business/client relationship in the process. Komatsu strives to be familiar with each of their customers’ distinctive ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
